Tag: <span>Observation</span>

What Works When Nothing Works – Interventions in the Unpredictable -TEST

There are situations in organizations where classical control logic fails. This is exactly where the most interesting moments for interventions arise—not as targeted acts of control, but as precisely placed irritations. In a recent talk followed by an intervention, this dynamic became visible. The starting point was an organization trying…

Rules That Don’t Simplify – But Enable Action – TEST

Complexity cannot be reduced without losing something essential. Attempts to simplify complex systems often create exactly the problems they were meant to solve. Dealing with complexity therefore does not begin with simplification, but with accepting unpredictability. What follows are not methods, but rules. Rules that do not control, but provide…